Terms & Conditions
Last Updated: 21 June 2026.
Welcome to Spin Rider (spinrider-uk.com). These Terms and Conditions constitute a legally binding agreement between you and the operator. Please read these terms carefully before accessing or using our services. By registering an account or using our website, you signify your acceptance of these terms, our Privacy Policy, and our Bonus Terms.
Regulatory Status and Eligibility
Spin Rider is licensed and regulated in the United Kingdom by the UK Gambling Commission (UKGC) under account number [Insert License Number].
To use our services, you must meet the following criteria:
- Age: You must be at least 18 years of age. Underage gambling is a criminal offence and a violation of our terms. We conduct rigorous age verification checks.
- Location: You must be a resident of the United Kingdom. We do not accept players from restricted jurisdictions.
- Legal Capacity: You must be of sound mind and capable of taking responsibility for your own actions.
- Personal Use: Accounts are for your personal, non-commercial use only.
Account Rules
- Registration: You must provide accurate, current, and complete information during registration. You are responsible for keeping your account details updated.
- Account Security: You are solely responsible for the security of your login credentials. Any activity conducted through your account will be considered your responsibility.
- Single Account Policy: Each user is permitted to hold only one account. Opening duplicate accounts is strictly prohibited and may result in the closure of all accounts and the forfeiture of winnings.
- Account Verification (KYC): As required by UK law, we perform "Know Your Customer" (KYC) checks. We may request documentation (such as a passport, driverโs license, or utility bill) to verify your identity, age, and address. We reserve the right to suspend your account until satisfactory verification is completed.
Financial Transactions and Anti-Money Laundering (AML)
- Deposits and Withdrawals: We offer various secure payment methods suitable for UK customers, including debit cards and e-wallets.
- Source of Funds (SoF): In compliance with AML regulations, we may ask you to provide proof of the source of your funds to ensure you are gambling within your means and that funds are legitimate.
- Withdrawal Policy: You may withdraw your cash balance at any time, subject to compliance with our AML and fraud prevention procedures. Winnings from bonuses may be subject to specific wagering requirements before they can be withdrawn.
- No Interest: Funds held in your account do not attract interest.
- Fraud Prevention: We reserve the right to conduct thorough checks on any transaction. If we suspect fraudulent activity, money laundering, or irregular play, we may withhold funds and report the matter to relevant authorities.
Bonuses and Promotions
- Bonus Terms: All promotions are governed by these Terms and Conditions and any specific bonus terms attached to the offer.
- Wagering Requirements: Bonuses are typically subject to wagering requirements before they can be converted into withdrawable cash.
- Fair Play: Any attempt to abuse bonuses or engage in "bonus hunting" may lead to the forfeiture of the bonus and any associated winnings, and potentially account termination.
- Right to Vary: We reserve the right to modify, suspend, or cancel any promotion at any time for legal or regulatory reasons.
Responsible Gambling
We are committed to providing a safe and responsible gaming environment. Gambling should be an entertaining experience, not a way to make money.
- Tools: We provide various responsible gambling tools, including: Deposit Limits: Set daily, weekly, or monthly limits. Reality Checks: Timers to help you track your session duration. Time-Outs: Temporary breaks from our site. Self-Exclusion: A formal process to restrict access to your account for a defined period or permanently.
- Support: If you are concerned about your gambling habits, please visit our Responsible Gambling page or contact our support team at [email protected]. We also encourage you to seek assistance from professional organisations such as GamCare or GambleAware.
Dispute Resolution
If you have a complaint regarding our services, please contact our customer support team at [email protected]. We aim to resolve all complaints within eight weeks.
- Internal Process: All disputes are handled according to our internal complaints procedure.
- Alternative Dispute Resolution (ADR): If you are not satisfied with our final decision, you have the right to refer your dispute to an independent ADR provider approved by the UK Gambling Commission.
Limitation of Liability and Indemnity
- Technical Issues: While we strive to ensure a seamless experience, we do not guarantee that our website will be error-free or uninterrupted. We are not liable for losses caused by technical failures, connectivity issues, or device malfunctions.
- Indemnity: You agree to indemnify and hold Spin Rider harmless from any claims, liabilities, or expenses arising from your breach of these Terms or your violation of any law or the rights of a third party.
General Provisions
- Changes to Terms: We may update these terms periodically to reflect legal or business changes. We will notify you of significant changes, but it is your responsibility to review them regularly.
- Governing Law: These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Entire Agreement: These terms constitute the entire agreement between you and Spin Rider, superseding any prior communications or agreements.
For further assistance, please contact us at [email protected].